Common questions
- I need a sub tonight
- Post the spot from the app — court, time, level. Players nearby get it right away. You approve who comes; nobody joins your game without your say-so.
- Nobody's claiming my post
- Check the time and level first — those two do most of the work. A spot posted the same evening reaches fewer people than one posted a day ahead. Sharing the link straight into your league chat helps too.
- I want to delete my account
- Settings → Account → Delete account, inside the app — or, if you no longer have the app, see trypepper.ing/delete-account. That clears your name, phone, email, saved devices and share links. Past messages stay in other people's threads shown as “Team member”. You have 7 days to change your mind: signing in during those days cancels it. We ask you to type DELETE first.
- Someone's behaving badly
- Report them from their profile or the chat, or block them outright from the same place. Reports reach a human. Tell us at the address below if something needs attention faster.
- I'm not getting notifications
- Check that notifications are enabled for Pepper in your phone's settings — that's the usual culprit. If they're on and still quiet, write to us with your phone model and we'll dig in.
Still stuck
Email hello@trypepper.ing. Tell us what you were trying to do and what happened instead — screenshots help more than you'd think.