What we collect
- Account: name, email, profile photo (from your sign-in provider via Supabase Auth)
- Profile: self-reported skill level, play areas, positions, availability notes
- Matching: posters and sub requests you post, interest/claim actions, match status
- Chat: coordination messages between matched captain and player
- Events: saved/remind-me preferences; community event submissions
- Device: Expo push token and platform (iOS/Android) for notifications
- Share links: when you share a poster or sub request, we mint a short link (trypepper.ing/s/...). We log anonymous view/open events (timestamp, link token, user agent) for basic attribution. We do not sell this data.
- Usage: basic app diagnostics and error logs on our servers
- Waitlist: if you join the list on trypepper.ing, your email address, which page sent it, and a record of your consent — the wording you agreed to, its version, and when. We store no IP address and no browser user agent with it. Every waitlist email has one-click unsubscribe.
How we use data
To match volleyball players for roster spots and subs, show relevant events in Metro Vancouver, send notifications about your posts and chats, and keep the service secure. We do not sell personal data.
Website analytics
This page covers the Pepper mobile app and the website at trypepper.ing. The tools below run on the site, not in the app. We do not sell personal data.
- trypepper.ing uses Vercel Analytics and Speed Insights for aggregate traffic and performance, and Google Analytics for the same plus search attribution. Together they measure aggregate usage and conversions: which pages are viewed, which sections people engage with, and whether a waitlist signup completed — used to improve the site and understand the signup funnel.
- The waitlist form already records whether a signup was started, completed, or failed. The email address you enter is sent to Pepper's own servers to join the list, and is never included in analytics events.
- Google Analytics sets cookies. Vercel Analytics and Speed Insights do not.
- Google Search Console and Bing Webmaster Tools receive no visitor data — they report how the site appears in search results, not who visited.
- Google Analytics loads when you visit the site. You can opt out with a browser Do Not Track setting, an ad-blocker, or Google's Analytics opt-out add-on. We do not use website analytics for advertising, remarketing, A/B testing, or tracking you across other sites.
Sharing
For the mobile app we use subprocessors including Supabase (auth and database), Fly.io (API hosting), and Expo (push delivery). For trypepper.ing we also use Vercel (hosting, Analytics, and Speed Insights), Google (Analytics), and Resend, which delivers waitlist email and stores waitlist contacts. Data stays in Canada/US regions per provider defaults, except Google Analytics, which is processed in the United States.
Retention
Poster, sub, and chat data are retained per our backend policy (matched activity longer for support; messages time-bounded). You may request deletion via hello@trypepper.ing.
Your choices
- Deny push notifications — core features still work with manual refresh
- Block users — hides them from your feeds and prevents interaction
- Sign out — removes local tokens; push token deregistered on logout
Children
Pepper is not directed at children under 13.
Changes
We will post updates at this URL and note material changes in release notes.